Legal

Privacy Policy

How we protect and handle your information

Last Updated: October 20, 2026

01

Introduction

At South Shore Enterprises LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

02

Information We Collect

Types of Information We Collect

Information You Provide Directly

  • Contact information (name, phone number, email address)
  • Project details and service inquiries
  • Before and after photos you may send us
  • Communication preferences
  • Any other information you voluntarily provide

Information Collected Automatically

  • Browser type and operating system
  • Pages visited and time spent on each page
  • IP address and location data
  • Cookies and similar tracking technologies
  • Device information and usage data

Information from Third Parties

  • Google Business Profile
  • Social media platforms (if you interact with our profiles)
  • Service partners and contractors
  • Payment processors (if applicable)
03

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, maintaining, and improving our services
  • Processing and responding to estimate requests and inquiries
  • Sending you project updates and service notifications
  • Marketing and promotional communications (with your consent)
  • Analyzing website usage and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Contacting you regarding your project or service inquiry
  • Following up on leads and scheduling consultations
04

How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure SSL encryption for data transmission
  • Password protection for accounts
  • Restricted access to personal information
  • Regular security audits and updates
  • Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and you use our website at your own risk.

05

How Long We Keep Your Information

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

Lead and contact information is typically retained for 2 years unless a project is active, in which case it is retained until project completion and warranty period expiration (typically 1 year post-completion).

06

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With contractors and service providers who assist us (bound by confidentiality)
  • With your consent for specific purposes
  • When required by law or legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets
07

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience. You can control cookie settings through your browser, but disabling cookies may limit website functionality.

Types of cookies we use:

  • Essential cookies (required for site function)
  • Analytics cookies (to understand usage)
  • Marketing cookies (to personalize ads)
08

Your Rights & Choices

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to correct or update your information
  • Right to request deletion of your information
  • Right to opt-out of marketing communications
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, contact us at southshoreestimate@gmail.com or (508) 612-6082.

10

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

South Shore Enterprises LLC

12

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated 'Last Modified' date. Your continued use of our website constitutes acceptance of the updated policy.